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Qu'est-ce (qui) est on-line help - définition
SUPPORT OR HELP SERVICE PROVIDED VIA TELEPHONE
Helplines; Help line; Help lines; Help-line; Help-lines; Help Line; Help Lines; Help-Line; Help-Lines
helpline
¦ noun a telephone service providing help with problems.
helpline
(helplines)
A helpline is a special telephone service that people can call to get advice about a particular subject.
N-COUNT
Helpline
A helpline, (or switchboard), is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS.
Wikipédia
Helpline
A helpline, or switchboard, is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. The word hotline is also sometimes used to refer to a helpline. A helpline can provide emotional support to a person in distress in its minimalistic form. It may help the individual.
Services include:
- user assistance, for example computer software support
- telephone counseling, medical hotlines, insolvency hotlines, crisis hotlines and many other types of hotlines.
